Last updated: September 27, 2023
Wynn Macau’s surprise K-pop festival cancellation has infuriated fans, who now plan to report the issue to Macau’s tourism authorities.
Wynn Macau, a casino and hospitality company, was preparing to host a grand K-pop festival, promising guests a ton of musical fun. Unfortunately, there was a last-minute cancellation of the event, which left fans angry.
Scheduled for October 21 and 22, 2023, the dubbed HallyuPopFest Macau 2023 was expected to draw some of the biggest K-pop stars in the world. Numerous K-pop stars and groups, such as Cherry Bullet, H1-Key, Hyolyn, NCT Dream, NINE to SIX, Omega X, Sam Kim, SHINee KARD, and Verivery, performed during the event.
But when Wynn Macau declared yesterday that the event was postponed, the disgruntled fans responded right away. To make matters worse, the casino company has not yet offered an explanation for its decision to postpone the event.
Along with their disappointment, a lot of K-pop fans expressed concern about the cancellation and potential refund policies after making travel and hotel reservations for themselves to Macau.
Although Wynn Macau did not provide an explanation for the cancellation, it did guarantee that attendees would get a complete refund for their tickets. On the other hand, K-pop enthusiasts pointed out on social media that not all reservations are returnable.
For example, some people who have already reserved lodging and airline tickets won’t be able to get their money back. Consequently, irate fans issued a warning, threatening to try to alert Macau’s tourism authorities to the situation.
Later, in response to criticism, Wynn Macau stated that it would be regretfully unable to provide refunds for reservations made at hotels and for tickets purchased on airlines.
One of the centerpieces of Macau’s 2023 tourism lineup, the concert was supposed to aid in the SAR’s recovery from the catastrophic COVID-19 pandemic aftermath. The virus has cost the region’s tourism and gaming sectors billions of dollars, as has China’s infamous Zero-COVID policy.
Even though Macau is predicted to keep improving, the region will probably suffer from the cancellation of the HallyuPopFest Macau 2023.
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