Last updated: December 27, 2023
Buffalo Run Casino & Resort extends its partnership with QCI to elevate guest satisfaction and profitability through advanced technology. QCI’s global initiatives, including Pala Purl and expansions in Australia and North America, exemplify industry leadership and innovation.
Quick Custom Intelligence (QCI) recently announced that it has extended its partnership with Buffalo Run Casino & Resort. Through technology integration, QCI hopes to enhance guest satisfaction and boost profitability.
Buffalo Run Casino & Resort General Manager Mary Jewett highlighted the benefits of Quick Custom Intelligence (QCI) and its importance for player development and marketing efforts. She stated that the team has been empowered by QCI on several levels, allowing for targeted actions and efficient use of resources. Ms. Jewett claims that the team has made significant progress toward goals that were once thought to be unachievable. She pointed to the upcoming Power Pack rollout as a crucial component of their ongoing success, anticipating more progress.
Andrew Cardno, Chief Technology Officer of Quick Custom Intelligence (QCI), expressed profound honour in announcing the company’s continued partnership with Buffalo Run Casino & Resort. He emphasised how QCI’s mission and Buffalo Run Casino & Resort’s innovative strategy and dedication to providing outstanding guest experiences align. Mr Cardno underlined their mutual objective of working together to set new standards for the sector.
In a recent initiative, QCI and Pala Casino Spa & Golf Resort unveiled Pala Purl, which gives players mobile access to manage their accounts and redeem self-comps for various rewards.
In addition, QCI deployed its platform at Hard Rock International and Seminole Gaming locations in North America and Punta Cana and extended software tooling across gaming sites in New South Wales, Australia.
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